A History of Quality
A quality clean since 1989
For nearly three decades, Quality Janitorial has brought the highest quality cleaning and care to WNC.
High school sweethearts, turned husband-wife team, Jonathan and Namurah Blakey, developed the small, yet promising business in 1989.
The couple, along with two tiny employees/moral supporters Jonathan and Preston (just ….at the time), began with just three county libraries. It didn’t take long for their Quality Way Clean to catch the eye of others in the community.
Within months, the Blakely’s were offered larger contracts including Pack’s Library, Carolina Tractor and the American Red Cross. To keep up with their demand, they began recruiting aunts, uncles, cousins, and even their parents came on board to make the business a shining success. Business was doing so well, in 1990 they decided it was time to incorporate and changed their name from Quality Cleaning to Quality Janitorial.
Today, as the largest family-run cleaning contractors in WNC, Quality Janitorial employees over 95 employees, 17 subcontractors and hold contracts with nearly 50 companies including many of the largest industrial and medical facilities in Asheville, Hendersonville, Canton, Sylva and Franklin. The Blakely’s were also awarded the Entrepreneur of the Year award in 2004 by the MED Week Enterprises and State NC for outstanding service and performance as a Minority Service Business Firm of the year.
Over the years, much has changed, but a few things remain the same. The business is still run as if they were a family – a very large, hard-working, extended family.
“To me, quality means that even though we are a good size company, most of our customers wouldn’t know it. A customer can call us anytime and within an hour we are there. That is what is different with us. We treat each client as though they are family. We run it as it’s a small company. Our customers know all of our management, they have all of our cell phone numbers and can call anytime with any concern and know it will be taken care of.”